Frequently Asked Questions

Everything you need to know about your HollywoodHair journey.

What type of hair quality does HollywoodHair offer?

We specialize in 100% ethically sourced Remy human hair. This ensures the cuticles remain intact and aligned, providing a natural shine and preventing tangling for a long-lasting, red-carpet finish.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. We also offer expedited shipping options at checkout for those needing a transformation sooner.

Can I style my hair extensions with heat tools?

Yes! Because our extensions are made from real human hair, you can use straighteners, curling irons, and blow dryers. We recommend using a heat protectant spray and keeping the temperature below 350°F to maintain hair health.

What is your return policy?

We offer a 30-day return policy on all unopened and unworn hair extensions. Due to hygiene reasons, the security seal must be intact for a return to be processed.

How do I choose the right shade for my hair?

We offer a free color-matching service! Simply email a photo of your hair in natural lighting to our stylists, or purchase a color ring to see our 40+ professional shades in person.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer 'Buy Now, Pay Later' options through Klarna and Afterpay.