Returns & Exchanges
At HollywoodHair, we want you to be completely satisfied with your red-carpet look. If your purchase isn't a perfect match, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your products are unopened, unused, and in their original packaging with all security seals intact to qualify for a full refund.
- 2.Initiate Your Return
Visit our online Returns Portal with your order number and email address to select the items you wish to send back and receive a return authorization.
- 3.Package and Ship
Securely pack your items and attach the prepaid shipping label provided via email, then drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.